Shipping

After ordering online, you will receive an email confirmation containing your order details to the email address you have specified on your order.

We will attempt to have your order packed and ready to ship within two (2) business days. An email will be sent to you with your tracking information once your parcel has been packed and ready for shipping.

We use Australia Post for all of our shipping.

Once your order has been lodged with Australia Post we have no control over delivery timeframes.

If you are wanting your order to arrive quickly we would suggest selecting Express Shipping at checkout.

We also offer In-store Pickup at checkout for our local Brisbane customers.

If you wish to query a delivery, please contact us at info@thecollectivestore.com.au or via the Contact page.